Managing Notification Preferences

You can control which notifications you receive and through which channels.

Accessing your preferences

Email preferences for each notification type are changed on the Edit User page, by someone who can edit users (usually the Owner):

1. Go to Users
2. Click Edit next to the person
3. Find the Email Notification Preferences section

Overdue summary email

The overdue summary is a regular email listing checks that are still overdue and checks that were missed. You can choose how often you get it yourself:

1. Open your user menu (top right) and choose Profile
2. Find Overdue summary email
3. Choose Daily, Weekly (Mondays), Don't send, or Use organisation setting, then click Save

This section only appears for Owners, H&S Admins and Site Managers, who are the people who get overdue alerts. Someone who can edit users can also change it for you on the Edit User page. This is the only email about overdue checks. When a check first becomes overdue, you're told in the notification bell, not by email.

How preferences work

Notification preferences are stored per channel (e.g. email) and per notification type. By default, all notifications are enabled — you only need to change preferences if you want to opt out of specific notifications.

For each notification type, you can choose whether to receive it via:

• Email — toggle on or off

H&S notification opt-in

If you have the Owner role, you have an additional setting:

• Receive H&S notifications — when enabled, you'll receive the same notifications as H&S admins (check failures, overdue alerts, defect reports, etc.)

This is off by default for owners. Enable it if you want to stay informed about day-to-day H&S events across the organisation.

Recommendations by role

Role	Recommended notifications
Owner	Enable H&S notifications if you want oversight; otherwise, leave them off
H&S Admin	Keep all notifications enabled — you're the primary person who needs to know
Site Manager	Keep all notifications enabled for your site
Supervisor	Keep check reminders and defect assignments enabled
Operator	Check reminders and defect assignments are most relevant
Contractor	Defect assignments and the contractor summary are most relevant

TIP

If you're finding email notifications overwhelming, consider keeping in-app notifications enabled but turning off email for less critical notification types. You can always check the notification bell in the app for a full list.